Het gerennommeerde Amerikaanse blad CIO zette een klein maar handig vraag-en-antwoord-lijstje online over Knowledge Management.

KM is not a technology-based concept. Don't be duped by software vendors touting their all-inclusive KM solutions. Companies that implement a centralized database system, electronic message board, Web portal or any other collaborative tool in the hope that they've established a KM program are wasting both their time and money.